Delivery Information

Delivery Times

• We work very hard to deliver your order promptly and aim to send out all orders within 48 hours of dispatch.
• Despatch times may vary depending on the items ordered.
• Under normal circumstances all goods on your order will be despatched in full. If, however, an item is out of stock we will advise you on our despatch documentation and endeavour to supply the item as soon as possible.
• Most of the products on our site are available from stock and depending on size and weight, the item is sent out by courier.
• They should therefore reach you within 48 hours from time of despatch.
• However delays do sometimes occur due to unforeseen circumstances, so if for some reason your parcel hasn’t arrived within 10 working days, please contact us on +353 1 582 2170 (8.30am – 5pm weekdays).

Urgent Delivery

We regret we cannot always specify exact date or time of delivery. We can however provide you with a tracking number for your parcel if you would like to contact us on +353 1 582 2170 (8.30am – 5pm weekdays).

Packing, Carriage & Handling Charges

• Sentient Healthcare use a courier to deliver our products. A charge of €8.00 + VAT applies to all orders.
• Orders in excess of €200.00 + vat are delivered free of charge.
• All charges above are for delivery to Republic of Ireland. We do not deliver to locations outside the Republic of Ireland.
• For larger items where assessment, set-up, installation or training is required, please contact our Customer Service Team on +353 1 582 2170.